At BAM Beauty, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a smooth and hassle-free return and exchange process within 7 days from the date of delivery for eligible products.
To initiate a request, please email us within 48 hours of receiving your order.
Returns
Eligibility: To qualify for a return, the product must be unused, unopened, and in its original packaging, in the same condition as delivered.
How to Initiate a Return: To request a return, email us at aestheticsbeauty2@gmail.com within 48 hours of delivery. Please include:
- Order number
- Reason for return
- Supporting images (if applicable)
Return Shipping: Return shipping charges will be borne by the customer unless the product received is defective, damaged, or incorrect.
Refunds: Once we receive and inspect the returned item, your refund will be processed to the original payment method within 5–7 business days. Please note: Shipping charges are non-refundable.
COD Orders: For Cash-on-Delivery orders, refunds will be issued via bank transfer or store credit, as applicable.
Exchanges
Eligibility: We accept exchanges only if the product is:
- Damaged during transit
- Defective
- Incorrect item delivered
How to Request an Exchange: Email us at aestheticsbeauty2@gmail.com within 48 hours of receiving your order with:
- Order number
- Description of the issue
- Images of the product
- Replacement request details
Exchange Process: Once your request is approved, we will share return instructions. After receiving the product, we will dispatch the replacement at the earliest.
Non-Returnable & Non-Exchangeable Items
The following items are not eligible for return or exchange:
- Used or opened skincare products
- Customized or personalized items
- Products purchased during sale or promotional offers
- Items priced under ₹99
Contact Us
If you need assistance with returns or exchanges, feel free to reach out to us:
Email: aestheticsbeauty2@gmail.com
Phone: +91 9310292483, +91 9315216745
Website: https://beautyaestheticsmiracle.com/contact-page/
Our support team will be happy to assist you as quickly as possible.